When it comes to quality IT support, businesses must decide whether to keep those services in-house or to outsource them to a managed service provider. Since there are pros and cons to both options, it is imperative that you explore all facets of both and decide which one best supports your company’s objectives.
When it comes to in-house IT support, many businesses think they can hire an IT expert to manage everything. While this might sound ideal, it is far from realistic. With technology and networks so vast, they require a sophisticated team of support. However, if you can get that high-tech team in place, you will benefit from:
Before you get sold on the idea of in-house support, there are several key reasons to consider outsourcing your IT support to a third-party professional.
* Instant Access: When you hire an outside expert for managed IT services, you hire a fully realized team of experts; if you rely on in-house experts you have to build, train, and groom that staff over time.
* Resource Savings: When an external consultant provides your quality IT support you don’t have to pay their salary and benefits or all of the expensive equipment and software they require to secure your network.
* Cost Savings: Beyond the savings listed, managed services are generally less expensive in the long run versus developing an in-house IT service department.
* Excellent Expertise: Even if you hire amazing IT experts, it is difficult to compete with a dedicated team of highly trained IT specialists with a wide knowledge base and industry expertise.
* Tools and Resources: An outsourced third party already has all of the tools, equipment, software, and hardware necessary to secure and support your business’s network and IT.
If you are a business in need of quality IT support, be sure to review the pros and cons of both options before you make the final decision.