Network services and IT support are critical to the success of your business. They are the infrastructure that virtually every business system relies on, yet are so often not properly managed or maintained. The best way to get on track with quality IT support it to start with a comprehensive network assessment.
Your Network
Before we discuss quality IT support, let’s look at your network and the devices that comprise it. Your network includes all of the switches, routers, wires, and wireless access points that provide connectivity and the devices that they connect—computers, smartphones, printers, MFPs, laptops, tablets, et al. Your network is the backbone of your business, enabling connectivity and the ability to share and collaborate. Imagine trying to run your business without being able to email a document? Sounds archaic in this day and age, doesn’t it?
Network Assessment
To ensure that your network is secure and functioning properly, we recommend starting with a comprehensive system evaluation to get an overview of your network environment and identify opportunities for improvement. Here are just some of the areas we explore during your assessment:
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Asset Overview The asset overview identifies all of your network assets—essentially the make, model, and IP address of every associated device. This baseline lets you identify and unauthorized devices or suspicious activity on your network, especially those inside your firewall. It will also find outdated or obsolete devices.
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License Key Inventory In addition to hardware, evaluating software running on your network is equally as important. Taking stock of all license keys will reveal any expired or unlicensed software, which will assist with policy setting and audit compliance measures.
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Anti-Virus Assessment As you know, quality IT support always involves stringent anti-virus protection, and the first step to that is to identify which anti-virus programs are running on your network, and which devices and workstations they are protecting. Malicious activity can result in loss of data and costly downtime; ensuring that your protection is up-to-date is critical.
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Disaster Recovery and Backup Plan In the event of a disaster, do you have a solid plan in place? Unfortunately, many businesses do not, so including that as part of your IT assessment is essential to fortifying your network. Recovery after an unplanned or unforeseen disaster—natural or manmade—can be costly and time-consuming, but with the right plan in place, you can be back up and running with limited disruption.
Don’t let your network remain vulnerable—begin the journey to total, quality IT support with an enterprise-wide assessment.